New Phone System

Posted in Blog

We have a new phone system in place. Previously, we had direct numbers into a few departments. Those direct numbers are no longer active. Please call our main number for any needs: (616) 396-6516. You will hear our new phone tree: 1- Scheduling, 2- Phone nurse/medication refills, 3- Billing, 4- Outpatient Scheduling/Referrals, 5- Medical Records, 6- Forms, 7- Authorizations, 8- Care Management, 0- Operator. Each department has a dedicated voicemail as well. We will try to address any messages in a timely manner. For messages after hours, those will be addressed the next business day. Thank you!

Recent & Relevant

Weather update 12/23/2022

Due to the incoming storm, at this time we are planning on keeping the office open for shortened hours only on 12/23/22. We are planning to be open from 8am-12pm only. This is still subject to change as the weather reports come in. Stay stuned and stay safe! The...

2022 Holiday Office Hours

2022 Holiday Office Hours

We have a few changes to our office hours in the coming months, click on “read more” to get full details.

Mental Health Awareness

Mental Health Awareness

May is Mental Health Awareness month. This is a wonderful time to "check in" with yourself and loved ones. There are good resourcs in this link, and your provider is available for an appointment if you need some help....

Mask Requirements

Mask Requirements

Please remember that face masks are still required to be worn at all times at Lakewood Family Medicine. Thank you for your cooperation!