New Phone System

Posted in Blog

We have a new phone system in place. Previously, we had direct numbers into a few departments. Those direct numbers are no longer active. Please call our main number for any needs: (616) 396-6516. You will hear our new phone tree: 1- Scheduling, 2- Phone nurse/medication refills, 3- Billing, 4- Outpatient Scheduling/Referrals, 5- Medical Records, 6- Forms, 7- Authorizations, 8- Care Management, 0- Operator. Each department has a dedicated voicemail as well. We will try to address any messages in a timely manner. For messages after hours, those will be addressed the next business day. Thank you!

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